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  • Term & Conditions

    Intended audience
    Unless otherwise specified the products on this site are presented solely for the purpose of promoting products available in the UK, Ireland and mainland Europe. Helen Mary Perkins controls and operates this website from its office in the UK. We make no representation that any materials or products presented here are appropriate for use in other locations. Those who choose to access this website from other parts of the world do so on their own initiative and are therefore responsible for compliance with any local laws – if and to the extent that local laws may be applicable.

    Helen Mary Perkins provides the services available on this website, which is governed by the terms and conditions set down herewith. By using any part of this site and by completing your order this way, you agree to be bound by these terms and conditions.

    Prices and payment
    We take care to ensure all prices are up to date and accurate. However prices may change from time to time, especially with regard to currency fluctuations, and we reserve the right to update and rectify such change in a reasonable and timely manner. Prices are quoted in UK sterling and will be converted to other currencies using the exchange rate pertaining on receipt of order. In addition postage and packing will be charged, as stated on the order form. Online payment can be made in a secure environment by all major credit cards and debit cards, except Amex and Diners. Sterling cheques are to be made out to Helen Mary Perkins and received at the Peterborough office. Please record your order reference number or business name / name on the back of your cheque.

    Delivery
    Standard postage and packing will be charged. We use Royal Mail (registered postal service) or a courier to deliver goods Monday to Friday. Please allow from three to seven days for delivery, and up to fourteen before informing us of any no show. We will inform you if any item is out of stock and undertake to send it on to you at no extra charge as soon as it becomes available. We offer the use of ‘signed for’ and express post or courier for your option all of which include tracking facility. This requires someone to be available at the address so the parcel can be signed for. If your delivery address is different from your mailing address please make this clear or provide an alternative mailing address where there will be somebody available to sign for the delivery. In all cases, when a delivery cannot be carried out, a card will be left for you with instructions on what to do. If the parcel is returned to Helen Mary Perkins, any attempts to re-send the parcel will be treated as a new order.

    Orders over 2 kilograms will be shipped by courier, who may not deliver on a weekend. Before and after holiday periods parcel delivery may slow down or be delayed, this needs to be considered when placing an order just before Christmas, or near to a Bank Holiday period. Orders placed during this period will not be dispatched until after the first working day, following any particular holiday period.

    Helen Mary Perkins cannot be held responsible for any delay in delivery caused by the manufacturer or any third party including Royal Mail or courier service.

    Passing of property
    Helen Mary Perkins retains ownership of the goods until the customer has made full payment and the funds have been cleared. If paying by cheque, payment should be received within seven days of the order being placed – we do not advise sending cash through the post.

    Acceptance of orders
    We reserve the right to remove or edit content or cancel orders at our discretion. If we cancel an order it will be without any charge to you. Once an online order has been submitted you will receive an automated order confirmation email. Before the order is accepted the debit or credit card details provided will be validated. The automated delivery confirmation email will then be sent subject to availability of products, pricing or other substantial reason that may impact the transaction. Orders will be despatched once payment has been confirmed… cheques must be received within seven days of the order being placed. If your card issuer refuses to authorise payment we will not be liable to delay or non-delivery.

    Returns/Refunds
    In the case where goods are rejected due to defect, discrepancy in the order, or simply need to be exchanged for a different size for example, the customer is entitled to a replacement or full refund, less the original cost of delivery. The customer must notify Helen Mary Perkins within 48 hours of receipt of order by telephone, email or post. Then return the product within 7 days by re-packing carefully, including your order reference number, name and contact details and why it is being returned before a refund or replacement can be issued. Goods should be returned unsealed and unopened, for re-saleable condition – if damaged in transit, send the whole parcel back to us as you have received it, in order for us to notify and follow-up with Royal Mail or the courier service

    Cancellations
    If you wish to cancel your order, you have within 7 working days upon receipt of the order to telephone, email or post us a letter informing us. Goods sent back to us must be packed in the same condition sent to you, unless damaged in transit.

    Guarantee
    Goods are not sold for any particular purpose even if implied in the content of this website, promotional material or product data sheet. In any event the buyer must satisfy themselves that the products are entirely suitable for their purposes. All implied terms and conditions and warranties relating to the quality and/or fitness for the purpose of the goods are excluded. The seller shall be under no liability whatsoever to the buyer for any indirect or consequential loss/and or expense (including loss of profit) suffered by the buyer arising out of breach of contract by the seller of this contract. In the event of any breach of contract by the seller, the remedies of the buyer shall be limited to damages. Under no circumstances shall the liability of the seller exceed the price of goods.

    Disclaimer
    Helen Mary Perkins will accept no liability or responsibility for products being sold to unqualified therapists and/or third parties.

    Hyperlinks
    We have provided links and recommendations to various groups and organisations that may be of interest. Helen Mary Perkins takes no responsibility for the content or accuracy of any external websites.

    Please note…
    By using this website you agree to be bound by the terms and conditions of use. If you do not agree with this policy please do not use the website. We reserve the right to amend the terms and conditions in whole or in part at any time with or without notice. You should always check the terms and conditions prior to making a purchase. Your continued use of the website following the posting of any changes will signify your acceptance of such changes.

    Customer service

    Complaints
    If you wish to complain about our services, please telephone, email or write to us. Contact details are below.

    Questions
    If you have any questions related to the products available on this site, please contact us, see below.

    Privacy policy
    We respect the privacy of every individual who visits our website, communicates with us or buys our products online. Full details can be found at privacy policy.

    Helen Mary Perkins ©
    Tel: + 44 (0)1733 555476
    Email: info@bowensupplies.com
    By post: 185 Mayors Walk, Peterborough PE3 6HE, United Kingdom

  • Product Categories

    • Bowtech Ease
    • Bexters® Soda Crystals
    • Bexters® Bath Crystals
    • Applicator Wraps
    • Accessories
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    Product Q&A

    We love to hear from you and where possible try always to respond personally. Many of your questions have common themes which we share here to help others become more familiar with our specialist products… keep them coming!

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    • TERMS & CONDITIONS
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  • Our Facebook feed
    Bowen Supplies by Helen Perkins
    Bowen Supplies by Helen Perkins1 Day ago
    We are offering professional colleagues a simple way to boost their business during this long hot summer... inviting any and all qualified therapists to consider becoming a Bowen Supplies stockist.

    Why? To strengthen your relationship with clients and build long term loyalty while increasing your revenue.

    Many of our online customers find their way to us having been recommended by their reflexologist, physiotherapist, Bowen therapist or some other complementary therapy practitioner.

    Helen explains: "By holding a quantity of our award-winning products in your own clinic you will benefit from initial and repeat sales while adding value through advising clients on home care. We have no minimum order requirement; stockists benefit from reduced prices while the client/customer avoids the need to pay postage!"

    Holistic therapist Norma from Scotland speaks from experience after 15 years as a stockist. She told us: "Being able to offer Bowtech Ease (my top seller) and Bexters crystals there and then saves time and enables me to advise on home care to complement their treatment. I have found no disadvantages and I am very happy to recommend this opportunity to others."

    Next step: Just go to our website and click the red trade sign-in button! We'll get back to you asap. bowensuppliesbyhelen.com

    Photo: Many thanks to Lorraine who took some of her stock to the Kent Wellness Show, a great 'shop window' for Bowen Supplies.

    #reflexologists #reflexology #reflexologytreatment #bowentherapy #PhysiotherapyCare #PhysiotherapyClinic #massagetherapy #aromatherapyproducts #complementarytherapist #complementarytherapies #naturalproducts #BowtechEase #bextersbathcrystals #BextersSodaCrystals #loveyourbody #boostbusiness #IncreaseRevenue #ClientLoyalty
    Bowen Supplies by Helen Perkins
    31View on Facebook
    Bowen Supplies by Helen Perkins
    Bowen Supplies by Helen Perkins2 weeks ago
    Make Bexters crystals part of your training programme to ensure you are in good shape for that big race!
    A Bexters soak helped relieve the swelling and inflammation caused by a soft tissue injury for this participant while training for the Great Eastern Run Read her story on our website https://www.bowensuppliesbyhelen.com/bexters-in-action-case-studies/

    #SwollenFeetRelief #swollenankle #anklesprain #anklespraintreatment #anklesprainrecovery #running #runningtraining #greateasternrun #trainingrecovery #marathonrunning #marathontraining #halfmarathontraining
    Bowen Supplies by Helen Perkins
    611View on Facebook
    Bowen Supplies by Helen Perkins
    Bowen Supplies by Helen Perkins2 weeks ago
    Thrilled to share this fabulous feedback from a complementary therapist that arrived today:

    'A Bexters Soda Crystals soak followed by regular application of Bowtech Ease is really helpful in relieving the symptoms of RSI in my right hand, which I feel after doing several back-to-back treatments of reflexology.' Helen S, Peterborough

    Bexters crystals can also be used with our applicator wrap, around an aching swollen wrist. And this is a good reminder that #bowentherapy can also help relieve repetitive strain injury, often felt in the elbow as well as the wrists.

    Do give us a call if you have any questions related to RSI or similar strains and sprains.

    #RSI #repetitivestraininjury #achingwrist #swollenwrist #achingjoints #arthriticjoints #arthritisrelief
    Bowen Supplies by Helen Perkins
    41View on Facebook
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